Frequently Asked Questions
YES! We pride ourselves on only hiring the cream of the crop for our workforce of Doers. All hires are subject to our thorough hiring process which con...
Tue, 9 Jun, 2015 at 6:04 PM
We do not want there to ever be a surprise when you get your invoice, which is why we try and get it all squared away before you even book your job. We prov...
Tue, 9 Jun, 2015 at 6:04 PM
When you submit a job request, you will be asked to provide a credit card for us to keep on file. Why? A handful of reasons. First, with customers spread th...
Tue, 9 Jun, 2015 at 6:05 PM
Simple answer - no. We do not carry a blanket insurance policy for all of our workers, as they are not our full-time employees. All new hires sign a waiver ...
Tue, 9 Jun, 2015 at 6:06 PM
NO! Our Doers are NOT professionals - they are students - and although we are very confident in their abilities, if you are looking for a legitimate profess...
Tue, 9 Jun, 2015 at 6:08 PM
Easy! After you create an account, you log on to our website, select a job category, and fill out the relevant information about what you need done. We will...
Tue, 9 Jun, 2015 at 6:08 PM
We look to you to rate our Doers after every job they complete. By monitoring these reviews we are better able to maintain the high quality service that you...
Tue, 9 Jun, 2015 at 6:09 PM
If you are unsatisfied, you will have three days to contest the invoice. If you decide to contest, our executive team will perform a thorough investigation ...
Tue, 9 Jun, 2015 at 6:09 PM
Most of our jobs are charged by the hour, and the hourly rate varies by job. Free quotes will be provided upon request when booking a job here: “what we do”...
Tue, 9 Jun, 2015 at 6:09 PM
This is totally doable. You can provide those requests in the comment box of our job form and we will contact you if we have any questions. Just tell us wha...
Tue, 9 Jun, 2015 at 6:10 PM